Privacy Policy

1. Introduction

This Privacy Policy explains how Client Follow-Up Generator ("we", "us", "our") collects, uses, and protects your information when you use our service. We are committed to protecting your privacy and handling your data responsibly.

2. Information We Collect

Information you provide:

• Business type and industry information
• Client names you enter for message generation
• Details about follow-up situations
• Email address (if you use the email feature)

Automatically collected information:

• Session data for tracking free trial usage
• Browser type and device information
• IP address for security purposes

3. How We Use Your Information

We use your information to:

• Generate personalized follow-up messages
• Track your free trial and paid access status
• Process payments through our payment provider
• Improve our service and user experience
• Prevent fraud and abuse

4. Payment Processing

We use Stripe for payment processing. When you make a purchase, Stripe collects and processes your payment information directly. We do not store your credit card details on our servers.

Important: We use Stripe for payment, analytics, and other business services. Stripe collects identifying information about the devices that connect to its services. Stripe's collection and use of information is governed by their privacy policy at stripe.com/privacy.

5. AI Processing

The text you enter (business type, situation, client name, and details) is processed by AI systems to generate messages. This data may be transmitted to our AI service providers for processing. We do not use your input data to train AI models.

6. Cookies and Tracking

We use session cookies to:

• Maintain your session while using the service
• Track free trial usage
• Remember your paid access status

Stripe may also install cookies on your device for fraud detection, authentication, and analytics purposes.

7. Data Retention

Session data is retained for the duration of your browser session. We do not permanently store the messages you generate or your client information. Payment records are retained as required for accounting and legal purposes.

8. Data Sharing

We may share your information with:

• Stripe: For payment processing
• AI service providers: For message generation
• Legal authorities: When required by law

We do not sell your personal information to third parties.

9. Your Rights

Depending on your location, you may have rights to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of certain data processing

To exercise these rights, please contact us using the information below.

10. Data Security

We implement appropriate technical and organizational measures to protect your information, including secure HTTPS connections and server-side session management with HttpOnly cookies.

11. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes by updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through the contact information provided on our website.